Who do we share your personal data with?
HENRY puts strict limits on how your data is shared and will do our best to tell you in advance when your data will be shared. Below is a rundown of the organisations we may share data with.
We will not rent or sell your personal information to other organisations for use by them in any way.
With our local partners
HENRY services are provided across the UK in partnership with local partner organisations. Our local partner where you live might be your local government, an NHS trust, another charity, or a similar organisation.
In general, HENRY services are delivered by personnel employed by our local partners; however, in some cases, our local partners commission HENRY personnel to deliver services directly. In both cases, HENRY collects personal information related to the people accessing our services and shares some of this information with our local partners.
There are two common scenarios where we might share your personal information with a local partner:
1. When necessary to provide you with a service. For example, if you contact HENRY about joining one of our services, we share this information with our local partner in your area so they can provide you with access to that programme. We share only the minimum information needed to do so: this might include your name, contact details and relevant information about you and your family.
2. To support service monitoring. With your consent, we collect information about your experiences with HENRY services, including your feedback and the impact it had on you. Where the relevant local partner has signed a data sharing agreement with HENRY, we share some (but not all) of this information with them via a secure system. To safeguard your privacy, access is limited to appropriate personnel and more sensitive information - such as your gender, postcode, and ethnic background - is not shared. For more on how this information is used, please see the section: 'How does HENRY use your personal data?
In some cases (such as HENRY's community projects), we collect personal information on behalf of our local partners, but they control how that data is processed, used and shared. We will do our best to inform you in advance when we are processing your personal information on behalf of someone else.
You can contact us to find out more about HENRY’s local partners in your area. A list of partners can be found here.
With our academic partners
HENRY shares information derived from our services with academic partners for the purpose of research, which helps us to improve HENRY services, understand how they affect different people and prove that they work. However, any data we share in this way is anonymous - that is to say, we have removed all identifiers so the information cannot be linked back to you or any other individual.
Anonymised data might include attendance patterns, lifestyle information such as diet, exercise and eating habits, and demographic information such as postcode or ethnic background.
In some of our delivery areas, you may be asked if you wish to take part in an ongoing study, which may include the collection or sharing of additional or personal information. In these instances, either HENRY or the relevant academic partner will contact you with details of the study and to request your consent to be included. You can continue to access HENRY services without taking part in the study and can withdraw your consent at any time. If you do not consent or withdraw your consent at a later date, your personal information will be excluded from the study.
Below is a list of HENRY’s current academic partners. For more information about what we share, see the section ‘How does HENRY use your personal data?’. Our current academic partners are listed below:
- The University of Hertfordshire
- The University of Leeds
- London Metropolitan University
- Oxford Brookes University
- University of Roehampton
With third party providers of online tools
HENRY currently uses third party online tools to carry out some processes, such as large mailings, surveys and processing payments. We share only the personal information necessary to deliver the service we need and take care to be sure that third party providers respect your privacy and protect your data.
We use Google Analytics on our website to collect standard internet log information and details of visitor behaviour patterns, which help us to understand how people use our website and improve their experience. We do not allow Google Analytics to collect any identifiers, such as IP addresses, so this information is anonymous. Read more here.
We sometimes use Google Forms to collect information from you if you want to access some of our services, including personal data and special category data. You will see privacy notices on our Google Forms and where appropriate, we ask you to consent to sharing your information with us. You can find Google's privacy information here.
Charities Aid Foundation (CAF) and Just Giving
We use these providers to process some donations.
Google Meet, Zoom, & Microsoft Teams
We use Google Meet, Zoom and Microsoft Teams for video communication. When inviting you to an event, we use your email address, so we may share this with the relevant provider. Please see the privacy policies for Google Meet, Zoom and Microsoft Teams for more information.
DropBox Sign and GoFormz
We use DropBox Sign and GoFormz for collecting electronic signatures and information, including personal data and special category data. More information can be found in the privacy policies for Dropbox Sign and Goformz.
Legal obligations and special circumstances
We may share your personal information with third parties if we are legally obliged to; or in order to enforce or apply the terms of an agreement; or to protect the rights, property or safety of HENRY, our donors or others. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection, or with local authorities or social services for the purposes of the provision of health, legal or social care or treatment